Saturday, November 10, 2007
There's Always a Kernel of Truth in Humor
WARNING! The link below contains offensive language; if you dislike curse words, give it a pass...
Follow-up exercise:
How NOT to Help Technostressed Users!
Watch the video called "How NOT to Help Technostressed Users" (click on the image in the left-hand column of this page; the video will play at the top of the page). Now refer to Phil Agre's "How to Help Someone Use a Computer" (if you do not have your handout, there is a link to it at the bottom of this page). How are some of Agre's observations demonstrated in this skit? List at least three things that the character Nick Burns is doing wrong. Have you ever felt humiliated by someone who was helping you perform some task on a computer? Have you ever inadvertently been a Nick Burns? If you were Nick Burns, how would you go about identifying, assessing, and alleviating your users' computer anxiety or technostress?
Monday, November 5, 2007
Follow-up exercise:
What is your technological "type"?
Take this Pew Quiz and determine your technological "type". What were your results? Do you think your result is accurate? Now scroll down to the chart at the bottom of the page called "The Typology Groups". Do any of these statistics surprise you? How might these statistics be skewed? Of these types, which one(s) do you think might be the most technostressed? Say you were designing an instructional module on using WorldCat, and you knew that most of your learners were members of this typology group (or groups). List three things you might build in to your instruction (this can be either in-person and/or remote) to alleviate computer anxiety and technostress.
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